Cancellation Policy

Right of cancellation

A sales contract, which was closed under exclusive use of remote communication means and/or outside of business premises, can be revoked in accordance with §§ 312 exp. 1 g, 355 BGB by the consumer. You have the right to revoke this contract within one month without giving reasons. This revocation period of one month begins on the day on which the goods were taken into possession by you or a third party you have designated who is not the carrier. This right of revocation is excluded for the delivery of goods which are made to measure by individual order of the buyer or are exactly tailored to him. To exercise your right of revocation, you must inform us of your decision to revoke this contract by means of a clear declaration (for example by letter, e-mail or fax sent by post). You can use the attached model withdrawal form for this purpose, but this is not mandatory. Dispatch of the declaration before expiry of the revocation period is sufficient to meet the deadline.

The declaration of cancellation must be addressed directly to us:

  • Mister Curtain GmbH
  • Geschäftsführer:Robert Krebes, Ronny Reblitz
  • Schönhauser Allee 27-27a
  • 10435 Berlin
  • Telefon: 030 / 896 54 966
  • E-Mail: info@mistercurtain.com

Consequences of the cancellation

After revocation of the purchase contract, you will receive all payments made to us back. This also includes the delivery costs, with the exception of those that exceed the standard shipping costs offered by us because you have so wished. The refund will be made immediately, and at the latest within 14 days after we have received the declaration of revocation. The same means of payment will be used for this as was used for your purchase, unless expressly agreed otherwise. Repayment is free of charge. It may be refused until we have received the goods back, or you can prove that you have returned the goods, whichever is earlier. The goods are to be returned or handed over by you immediately, at the latest, however, within 14 days from the day on which you have informed us of the revocation of the purchase contract to:

  • Mister Curtain GmbH
  • Geschäftsführer:Robert Krebes, Ronny Reblitz
  • Schönhauser Allee 27-27a
  • 10435 Berlin
  • Telefon: 030 / 896 54 966
  • E-Mail: info@mistercurtain.com

The deadline is met if you dispatch the goods before the expiry of the 14-day deadline. You bear the direct costs of the return. You only have to pay for any loss in value if this is due to handling of the goods which is not necessary for checking the quality, properties and function of the goods. Reasons for exclusion and cancellation of the right of revocation In certain cases the right of revocation is excluded or it expires. Unless otherwise agreed by the parties, the right of revocation shall not apply, inter alia pursuant to § 312g II No. 1 BGB, to contracts for the delivery of goods which are not prefabricated and for the manufacture of which an individual choice or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

END OF THE CANCELLATION POLICY

Sample - Cancellation form

(To cancel the contract, you can fill out this form and send it to us.)

An

  • Mister Curtain GmbH
  • Geschäftsführer:Robert Krebes, Ronny Reblitz
  • Schönhauser Allee 27-27a
  • 10435 Berlin
  • Telefon: 030 / 896 54 966
  • E-Mail: info@mistercurtain.com

I / we (delete as applicable) hereby revoke the purchase contract concluded by me/us (delete as applicable) for the following goods:

Order on:

Received on:

Name of the consumer(s):

Address of the consumer(s):

Signature of the consumer(s) (if transmitted on paper):

Date: